Email and SMS Privacy Policy

Feed My Lambs, a faith-based non-profit thrift store and food pantry (“we,” “our,” or “us”), is committed to respecting and protecting your privacy. This policy explains how we collect, use, and safeguard the personal information you provide when you subscribe to receive communications from us via email or SMS (text messaging).

1.     Information We Collect

When you sign up for email or SMS updates, we may collect the following:

  • Your name (if provided)

  • Your email address

  • Your mobile phone number

  • Your communication preferences

We do not collect sensitive personal, payment, or financial information through email or SMS.

2.     How We Use Your Information

We use your contact information to:

  • Share updates about our thrift store, food pantry services, and faith-based outreach

  • Notify you of special events, volunteer opportunities, and donation needs

  • Send inspirational or spiritual messages aligned with our mission

  • Provide urgent alerts (such as food availability or last-minute store closings)

Your information will never be sold, rented, or shared with third-party marketers. We may share data only with trusted service providers who help us manage our email and SMS systems and who are required to protect your information.

3.     Consent and Opting Out

By providing your email or phone number, you consent to receive communications from us. Message frequency may vary depending on your preferences and our outreach efforts.

You can opt out at any time:

  • Email: Click the “unsubscribe” link at the bottom of any email.

  • SMS: Reply STOP to any message to unsubscribe, or HELP for assistance.

Standard message and data rates may apply for SMS, depending on your mobile plan.

4.     Data Security

We take reasonable steps to keep your information safe. Your contact details are stored securely and are only accessible to authorized personnel. We use secure systems to manage all email and SMS communications.

5.     Children’s Privacy

We do not knowingly collect contact information from children under 13 without verified parental or guardian consent. If you believe we may have collected such information, please contact us to have it removed.

6.     Changes to This Policy

We may update this privacy policy periodically. Updates will be posted on our website with the revised effective date.

7.     Contact Us

If you have any questions or concerns about this policy or your communication preferences, please contact us.